PReS website

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FAQ

Log-in problems

Q: Nothing happens when I log-in, although I have used the password and username I received

A: This is a known problem. In some situations this happens because of the settings of your PC, your browser or of the network.
The website works best with Internet Explorer 6 or higher.

Contact your helpdesk or network manager to solve this problem


How to get a password and username          
Q: I want to login to the PReS site, so I can use the member functions. How do I get a password and username?

A: Please contact the PReS secretariat. They can issue PReS members a password and username.


How to retrieve your password and username

Q: I have forgotten my Username and Password. 

A: On the login page you will find links to get a new password and to be reminded on your username. Please enter the email address for your account. A verification email will be sent to you.

Once you have received the verification email, you will be able to choose a new password for your account. In this new version of the PReS website you can also use your email address as username.

If your email address has changed this procedure will not work. In that case you need to send an email to the webmaster (). He will change your details in the member database.


How to change your password          

Q:I like to change my password. I find it difficult to remember the present one.

A: This is a simple thing to do. Log in with the Username and Password that was issued to you. In the Extranet menu choose 'Change Password'. Here you can enter a new password. Don't forget to hit the 'save' button. It is a good idea to write it down in a save place.


How to change your email address

Q: My email address has changed. Can I update this myself?

A: You can change your email address at the same place as where you change your password. 

Change your Password from time to time to avoid misuse!